Hellomolly Returns (10 FAQs)

Hellomolly Returns (10 FAQs)

If you’re a fan of the popular e-commerce site HelloMolly, you’ll be excited to hear that they’re making a comeback! In this article, we’ll answer some of the most frequently asked questions about the return of HelloMolly.

 

What is the return policy for hellomolly

When it comes to returns, we have a pretty simple policy at Hello Molly. If you’re not happy with your purchase, we’ll be happy to process a return for you. We do ask that you please return items within 14 days of receiving your order. We also ask that items are returned in their original condition – unworn, unwashed and with all tags still attached. Once we receive your return, we will process your refund and you will receive an email notification from us. Please note that refunds can take up to 7 business days to appear in your account.

 

How do I return an item to hellomolly

If you’re not happy with your purchase, we offer a full refund on the cost of the item, provided it is returned within 14 days of receiving your order. To return an item, please contact our Customer Care team at [email protected] to arrange a return.

 

What is the process for returning an item to hellomolly

The process for returning an item to hellomolly is as follows:

1. Customers must contact our customer service team within 7 days of receiving their order to request a return.
2. Returns will only be accepted for items that are in new and unused condition, with all original tags and packaging intact.
3. Once the return is approved, customers will be provided with a return shipping label.
4. Items must be returned within 14 days of receiving the return shipping label.
5. Upon receipt of the returned item, hellomolly will issue a refund for the purchase price ( excluding shipping costs).

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How long do I have to return an item to hellomolly

If you’re not happy with an item you’ve received from Hello Molly, you can return it to us within 14 days of receiving your order. We offer store credit or a refund on the original payment method, minus any shipping costs.

 

What if my return is not accepted by hellomolly

If your return is not accepted by hellomolly, you will need to contact our customer service team to discuss the issue. Our team will be able to advise you on the best course of action to take in order to rectify the situation.

 

How will I know if my return has been processed by hellomolly

If you’re wondering whether your return has been processed by hellomolly, there are a few things you can do to check. First, log into your account on the website and check the order status. If the order is marked as “returned,” that means we’ve received your return and are in the process of processing it. You should also see a credit for the return in your account within a few days. If you don’t see either of these things, contact customer service and they’ll be able to tell you what’s going on with your return.

 

I received a damaged item from hellomolly, what should I do

If you’ve received a damaged item from HelloMolly, we’re sorry to hear that! Here’s what you can do to resolve the issue:

1. First, take a photo of the damaged item and send it to our customer service team at [email protected]

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2. We’ll then assess the damage and let you know if we can offer a refund or replacement.

3. If we can offer a refund, we’ll process it as soon as possible. If we can offer a replacement, we’ll send it out to you as soon as possible.

We hope that this process is quick and easy for you, and that you’re soon enjoying your HelloMolly purchase!

 

I received the wrong item from hellomolly, what should I do

It’s always disappointing when you receive the wrong item after eagerly awaiting your purchase. If you received the wrong item from hellomolly, don’t worry! There are a few easy steps you can take to get the right item sent to you as soon as possible.

First, take a photo of the wrong item you received and send it to the hellomolly team via their online form or by email. Be sure to include your order number so they can easily locate your order.

Next, describe what the correct item should be. Include as many details as possible so there is no confusion.

Lastly, select whether you would like a refund or a replacement item sent to you. The hellomolly team will do their best to accommodate your request and make sure you’re satisfied with your purchase.

 

How can I track my return shipment from hellomolly

If you’re expecting a return shipment from HelloMolly, you can track it using our online tracking tool. Simply enter your order number and email address in the fields provided, and you’ll be able to see the latest information on your shipment.

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I need to speak to someone at hellomolly about my return, who can I contact

If you need to speak to someone at Hello Molly about your return, you can contact their customer service department. Their customer service representatives are available Monday-Friday 9am-5pm EST. You can reach them by phone at 1-855- HELLOMOLLY (1-855-435-5665), or by email at [email protected]